Privacy Policy
Your privacy matters, learn how we collect, protect, and manage your data.
Last updated 15 September 2026 · placeholder text pending the Briffa draft
At JIM AI, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: such as your name, email address, phone number
- Account Details: such as username and password (if applicable)
- Usage Data: such as IP address, browser type, pages visited, and time spent on the site
- Communications: including customer support messages and feedback
- Media Uploads: if you provide images or files (e.g., through forms or uploads)
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to your inquiries and support requests
- Send relevant updates or promotional content (you can opt-out anytime)
- Monitor website usage and troubleshoot technical issues
- Comply with legal obligations
3. We do not sell your personal data. We may share your information with:
- Trusted third-party service providers who help operate our website or deliver services
- Legal authorities when required by law or to protect our rights
- Analytics providers (such as Google Analytics) to understand site usage
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. These may include:
- Essential cookies for site functionality
- Analytics cookies to understand traffic and improve performance
- Marketing cookies (if applicable) to personalise ads
You can control cookie settings through your browser preferences, or through the cookie banner on this site.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent or object to certain uses
- File a complaint with a data protection authority
To exercise your rights, contact us at hello@jimai.co.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.